• The Pandemic has accelerated the transformation in the retail industry such as e-commerce growth and consumer behaviour. Retail industry players must get themselves prepared for the future of retail now.

 

  • This Special report analyses the findings of a CBRE survey of retail occupiers, developers and investors to deliver a vision of the Asia Pacific retail landscape in 2030. Key messages include:

 

  • The Future of Technology: Technology will shift from retail disruptor to enabler. Consumer analytics, in store automation and mobile payment have been identified as the most important tech innovations in the next decade.

 

  • The Future Consumers: The five generations of consumers by 2030 including the Generation Z and understanding their respective values and preferences will be the key to success.

 

  • The Future of Retail Store: Retailers will continue to invest in enhancing in-store experience and support online orders. Therefore there will be an increasing allocation of space for next-generation fitting rooms, product testing zones and click-and-collect counters.

 

  • The Future for Landlords: The potential disappearance of existing retail trades and formats, along with changes to how properties are valued, will require retail landlords to rethink their business strategies and redefine performance metrics.